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Business Manager (Client Affairs)

Banking Operations
£60000 - £70000
60,000 to 70,000
City of London
United Kingdom
06-01-2021 07:49 PM
Job Title: Business Manager
Position: Permanent.

Work closely with the COO for Client Affairs to ensure day-to-day issues, projects and strategy implementation are coordinated and executed effectively.

Main Duties

Business Manager for Client Affairs

• Represent Client Affairs, or deputise for the COO Client Affairs, on various management committees of the firm including:
    - Operations Committee
    - Client Suitability Committee -
    - Risk Committee -
    - IT Priority Board
    - Project Assessment Group (PAG)
    - Change Management Committee (CMC) First Line Of Defence for Client Affairs

• Monitor any ‘alerts’ arising in our proprietary investment management system Coordinator on execution of projects
• Business Analyst on ad hoc projects such as PC fee implementation project, CRM tool etc.
• Coordinator on projects to ensure tasks get completed and momentum maintained
• Liaison on cross-firm projects, e.g. MIFID2, GDPR, system enhancements etc.

Support as required on BAU issues and strategic analysis

• Support the COO Client Affairs on coordinating, managing and resolving BAU issues as they arise.
• Provide business analysis skills and coordination on ad hoc strategic work and long-term planning
• Provide analysis and resolution of ad-hoc operational issues, e.g. from writing process improvement specifications to IT.

Required Job Skills

• In-depth understanding of Investment Management front to back processes
• Personal skills: confident in dealing with all levels of management, a multi-tasker, a good communicator, ability to work on own as well as in a team.
• Clear ownership of issues and projects, with focus on completing tasks
• Proactive in looking for improvement opportunities and issues and resolving them
• Ability to articulate complex points and abstract concepts concisely and clearly
• Experience of managing third party providers
• Able to prioritise work, meet tight deadlines and be flexible/adaptable to changing requirements
• Naturally inquisitive and always keen to innovate new solutions, products and technologies.
• Both a strategic thinker as well as pragmatic in execution and getting the job done.
• Credible with colleagues and external counterparties
• Advanced in MS Office suite of products
• IMC or other investment qualification is desirable

Ryan Green

Recruitment Consultant

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