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Transfer Agency Oversight Senior Specialist

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Banking Operations
Up to £75,000
United Kingdom
11-05-2022 07:05 PM
Role: Transfer Agency Oversight Senior Specialist
Positions: Permanent 
Salary: Up to £75,000 

Overview of the role:
  • Work closely with the relevant TPA(s) ensuring that the levels of oversight and monitoring of controls and processes are set and performed rigorously, to the required levels.
  • Establish and maintain a close and effective working relationship with our third party providers.
  • Work with our partners in Distribution and Product consistently, reacting to and understanding new or changing business needs. You will actively help to deliver change and provide/adapt operational support/models, within regulatory guidelines. that will help grow AUM & revenue.
  • You will review and analyse MI in order to identify service issues as early as possible and design/ deliver on continuous improvements to CX.
  • Prepare meaningful monthly management information reporting.
  • Work closely with potential clients ensuring all operational issues are discussed/ agreed and set-up lines of communication.
  • Ensure timely review and sign off of regulatory reporting.
  • Manage and resolve any queries from internal and external parties utilising the team resources.
  • Keep abreast of any new developments/trends within the market place.
  • Champion new ideas to raise processes to ‘Best Practice’ and align them across jurisdictions.
  • Provide back-up and support to the Senior Client Operations Manager as appropriate.
  • To help implement and oversee regulatory changes like 5th AML.
  • Carry out additional duties as assigned.
Key skills required:
  • Degree level education and meaningful professional qualifications or 5 years industry experience including a some people management experience.
  • Consistent record of managing an outsourcing relationship and managing an Oversight Team.
  • Proven track record of supporting direct clients, institutional clients and platforms.
  • Strong product knowledge of UK / Luxembourg and Irish market. 
  • Critically analysing evolving and fluid situations; Facilitating the implementation and acceptance of change within the workplace.
  • Sets clearly defined objectives; Plans activities and projects well in advance and takes account of possible changing circumstances; Manages time effectively; Identifies and organises resources needed to accomplish tasks by monitoring performance against deadlines and milestones.
  • Takes responsibility for actions, projects and / or people; Initiates and generates activity and introduces changes into work processes. Makes quick, clear decisions which may include tough choices or considered risks; Applies sound judgement by comparing data from different sources to draw conclusions using effective approaches for choosing a course of action or developing appropriate solutions.
  • Gains clear agreement and commitment from others by persuading, convincing and negotiating. Makes effective use of political processes to influence and persuade others; Promote ideas on behalf of oneself or others; Makes a strong personal impact on others; Takes care to manage one's impression on others; Effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance of all parties and builds collective support or agreement. 

Josh Angus

Managing Director

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