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Global Head of Operations

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Banking Operations
City of London
United Kingdom
29-09-2022 09:29 AM
Role: Global Head of Operations
Positions: Permanent 
Salary: Competitive 

Overview of the role:
  • Work closely with the Operations team to ensure that Index/ETF Data is structured and run correctly.
  • Work closely with the Head of Business Development to be the SME for Index Data sales.
  • Collobrate with key support team stakeholders to support clients and provide an escalation point for both clients and the operations team.
  • Work with the internal data to try and analyse events to create an impact analysis within the indices to forewarn clients of corporate action / reblance impacts.
  • Work with the development team to enhance existing index processing and monitoring processes.
  • Effectively manage the workload and tasks of the Operations team, identifying opportunities for process improvement and individual team members growth and development plans. 
  • Be trained in all aspects of the benchmark product line that we support.
  • Work with the Operations team to ensure that indices are defined correctly.
  • Work with Index / ETF Providers to ensure we have a good relationship and understanding
    of their products.
  • Ensure that rebalance of products is understood and in respect of timings and impact
    across the organisation.
  • Liaising with Dev and QA team to ensure new developments / changes are understood for
    the business impact and participate in testing prior to production release.
  • Positively represent the company at all time through a success focussed and professional demeanour. 
Key skills required:
  • Bachelor’s degree, or equivalent experience, with major in analytical or technical field
    strongly preferred.
  • ETF or Indicies background (understanding how data works) – what is it and explain in detail.
  • Proven leadership expereince (onshore/offshore advantageous) 
  • Strong familiarity with Microsoft Excel and the structure of complex analyses is key.
  • Strong “people skills” with the ability to effectively interact with various levels
    thoughout both internal and external organisations.
  • Attention to detail, ability to be organised and manage multiple tasks simultaneously
    and working to client and internal deadlines.
  • Creative problem-solving skills and a can-do attitude to overcome any obsticale and get
    things done.
  • Willingness to engage with clients at all levels. 

Josh Angus

Managing Director

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