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Charity Senior Client Administrator

  • Permanent

Job Title: Charity Senior Client Administrator

Location: London (hybrid) 

Role Overview:

William Rose Associates are working with an exciting Asset Management firm in London who are seeking a Charity Senior Client Administrator who will be working closely with Investment Managers in the Charities team to deliver high quality client service to Charity clients as well as suggesting improvements to working practices of the wider Client Administration department.

Responsibilities:

  • Involved from the start of the client relationship, working closely with the Investment Managers to discuss client requirements, arrange for the account opening, liaise with other internal teams and third parties and be in direct contact with the client or their representatives throughout the process.
  • Ensure the ongoing maintenance of existing client accounts, including periodic AML reviews, amendments to agreements, sub accounts and record keeping.
  • Liaise with third parties in relation to custodial matters and/or the opening of derivative and FFX accounts.
  • Develop an ongoing relationship with the clients where appropriate.
  • Systems administration of client data on internal and external systems.
  • Dealing with client queries, including; reporting queries, cash transactions, custody arrangements, and transitions.
  • Liaise with third-party consultants/audit firms to coordinate client requirements and provide information when requested.
  • Liaise with colleagues throughout the business to coordinate and deliver a high level of service to clients.
  • Assist and offer guidance or training for new and junior members of the team and other areas of the business when required.
  • Provide efficient and timely support to Investment Managers.
  • Providing support and cover to the Client Administration Team.
  • Attend client meetings when required.

Requirements:
 
  • Sound technical knowledge and experience of Client take on
  • A working understanding of Anti Money Laundering and Compliance requirements, MIFID and EU. Directives and Global Tax Reporting requirements (FATCA, CRS etc...).
  • Minimum 2 years’ experience in a similar role.
  • Strong knowledge of the structure and organisation of Asset Management companies
  • Excellent organisational skills, and the ability to work unsupervised and be self-motivated..
  • Ability to prioritise work to meet deadlines and multi-task.
  • Strong communication skills both written and verbal.
  • Confident and able to deal directly with clients and colleagues at all levels.
  • Numerical, analytical and PC skills essential.
  • Experience of Charity Portfolio Administration is preferred.
  • Working knowledge of the appropriate investment parameters and fee arrangements for discretionary managed portfolios.
  • Knowledge of Investment instruments, securities, corporate actions and capital gains tax rules and computations.
  • Relevant industry qualifications such as IOC.

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William Rose Associates
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