Change Manager (Operations)
- Permanent
ESSENTIAL SKILLS | Change Manager (Operations)
- Expertise in the full transaction lifecycle, including processes like Matching, Confirmation, Settlement, and lifecycle events.
- Proven ability to develop and implement business requirements, process workflows, and user stories.
- Strong experience managing key stakeholders across multiple levels.
- High proficiency with Microsoft applications, especially Visio, PowerPoint, and Excel.
- Methodical and logical thinking, with a strong analytical focus.
- Excellent attention to detail and a results-driven mindset.
Preferred Skills
- Broader exposure to Global Operations functions, particularly with Derivatives.
- Asset management experience is a significant advantage.
OVERVIEW | Change Manager (Operations)
This position sits within the Change Management team and is responsible for driving operational change initiatives across the Global Operations division. You’ll play a key role in a large-scale transformation project, managing a transition with a third-party service provider for Middle and Back Office functions.
In this role, you'll work closely with teams to document business needs, validate project scopes, and carry out gap analysis. You will also help design operational frameworks, mitigate risks, and handle issue resolution. Additionally, you'll coordinate testing activities, provide necessary training, and maintain detailed project documentation. Benefits include hybrid working, competitive holiday policies, and professional growth opportunities through development programs, leadership initiatives, and ongoing education.
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