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Product Governance Executive

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  • Permanent

Job Title: Product Governance Executive 

Location: London

Role Overview:

William Rose Associates are working alongside a highly regarded Private Bank based in London which is looking for a Product Governance Executive to join the business. 

The objective of the role is to support the Product & Proposition Managers to deliver effective governance, assurance and control of the banking & treasury, credit and wealth management products & services. 

Responsibilities:

  • Support the Product Managers to perform and document regular and ad hoc product and service reviews of all products
  • Proactively monitor MI/data reports to identify customer outcomes and indicators of client harm, in particular for vulnerable clients
  • Responsible for collating information from relevant internal committees to inform product performance and outcome monitoring
  • Monitor the service delivered by third party product providers
  • Contribute to the continuous improvement and shaping of reporting and dashboards and the tools needed to monitor client outcomes
  • Coordinate Product Governance Committee meetings and submissions to relevant committees and forums such as the Regulation Oversight Forum
  • Support the development of internal processes and procedures to improve governance, control and monitoring of products and services
  • Responsible for maintaining the list of all products and services offered
  • Working alongside the marketing communications team, assist the Product Managers to complete document testing to ensure documents are up to date, accurate and support Consumer Understanding e.g. product literature
  • Responsible for managing risks inherent to the role by diligently observing internal policies and procedures
Requirements:
  • Experience in a related role within financial services, e.g. product governance, compliance, client service or administration
  • Regulatory awareness in particular the requirements under Consumer Duty
  • Experience of administering reviews or audits
  • Good analytical ability and data analysis skills
  • Good communication skills (verbal and written)
  • Ability to prioritise and manage time efficiently

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